Useful information

What you should know about the city you are planning to visit

Underneath you will find telephone numbers that you may find useful while being in Cracow:

Alarm phone numbers:

  • Emergency phone number for foreigners 608-599-999 (mobile) or 800-200-300
  • Police 997
  • Ambulance 999
  • Fire department 998

Info phone numbers:

  • PKP (trains) 94-36
  • PKS (buses) 0 300-300-120 (TP telephone) , 720-81-20 (mobile), 0 701-374- 445 (Netia)
  • The Airport: John Paul II International Airport Krakow-Balice
  • Airport Information (012) 285-51-20 (24h), Lost Luggage Office (012) 639-30-48


  • Town Hall Tower : (012) 433-73-10 (Mon-Sun 9am-5pm)
  • Ul. Sw. Jana 2: (012) 421-77-87 (Mon-Sat 10am-6pm)
  • Ul. Szpitalna 25 (012) 432-01-10 (Mon-Sun 9am-5pm)
  • Ul. Jozefa 7 (Kazimierz District) (012) 422-04-71 (Mon-Fri 10am-4pm)
  • Os. Sloneczne (Nowa Huta District) (012) 643-03-03 (Tue-Sat 10am-2pm)
  • Balice Airport (passenger terminal) (012) 285-53-41 (Mon-Sun 9am-5pm)


The Polish climate is tourist-friendly so don't worry it will be either too cold or too hot to enjoy your stay in the city. Summers are warm and very sunny, and it does not rain very often. Autumns are usually very sunny and beautiful, and September, which is one of the most colorful and picturesque months of the year, is highly recommended for sightseeing. Winters are quite cold but not freezing , so if you are planning your visit in Cracow for December, January or February, please do not forget warm clothes. There is a lot of snow in winter especially in the Tatra mountains area which boasts a famous ski resort Zakopane where the skiing season lasts until late April. If you are coming in Spring, you should take a raincoat, but don't worry that your visit in Cracow will be spoilt by the rain. In Spring Cracow is exceptionally beautiful when the nature is waking up and there are coluorful flowers everywhere.
Check current weather in Cracow

SHOPPING IN CRACOW - 24/7 shops in the Centre

  • Kefirek, ul. Szpitalna 38
  • Oczko, ul. Sienna 11, ul. Podwale 6, ul. Karmelicka 44, ul. Stradomska 21, ul. Kalwaryjska 25
  • ABC, ul. Starowislna 1
  • Avita, Rynek Kleparski 5
  • Crystin, ul. Krakowska 22
  • Hean, ul. Krolewska 49


The official currency in Poland is Polish New Zloty PLN. You can exchange your money in banks, and also in shops called EXCHANGE or "KANTOR", which is more recommended because the rates are more favourable there.


Cash cards are accepted in the majority of shops in the centre. It is also possible to cash travellers cheques in most banks.